What Our Legal Terms Actually Cover
Our policy governs every interaction tied to your account: registration, identity verification, deposit processing through DANA, OVO, GoPay or QRIS, and withdrawal settlement. Access to certain features depends on local law, and we are explicit about which functions are region-restricted rather than globally available. We collect
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only the data needed to operate your account — your registered name, contact details, payment method identifiers, and transaction history. We do not sell this data to third parties. Data is retained for as long as your account remains active and for a legally required period
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after closure, typically 36 months, to satisfy audit and anti-fraud obligations. You may request a summary of the data we hold about you at any time by contacting our compliance team through the support channels listed below. Indonesian account holders in cities such as Jakarta may
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find region-specific notes appended to relevant clauses.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.